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Shipping & Delivery Policy
Purchases made through this Website can only be shipped to the fifty U.S. states and the District of Columbia. Unfortunately, we cannot deliver to hotels, P.O. Boxes, or APO addresses.
Shipping and Handling
All shipments require a signature upon delivery. We recommend that you inspect your package for any signs of damage or tampering before signing for and accepting it.
Priority Delivery
Orders placed will be shipped the following business day. If you require priority overnight delivery, please contact Italian Jewelry Boutique Client Services (+1 (510) 219-5197 or info@italianjewelryboutique.com) to confirm availability.
Delivery Issues
If there is a delay in the delivery of your order, please reach out to us via phone at +1-510-219-5197, Monday - Sunday (9 am to 8 pm), or by email at info@italianjewelryboutique.com. Upon receiving your order, please carefully check its contents. If there are any discrepancies between your order and what you received, follow our Exchange and Return Policy below.
Taxes
Applicable sales tax will be added to deliveries as and if required by regulation.
Exchange & Return Policy
Jewelry purchased through www.italianjewelryboutique.com is eligible for a refund or exchange if returned to Italian Jewelry Boutique at 9414 Brighton Way, Beverly Hills California 90210 within 14 days. Please note that all returns and exchanges are subject to a quality control inspection before being accepted. Items must be returned in their original condition and include the original sales receipt and packaging.
Returns to Italian Jewelry Boutique
Only jewelry purchased through this website, www.italianjewelryboutique.com, is eligible for a refund or exchange if returned in its original packaging and condition within 14 days, along with the original sales receipt. To initiate a return, please contact us via at +1-510-219-5197, Monday - Sunday (9 am to 8 pm), or by email at info@italianjewelryboutique.com to receive a Return Authorization Code and a shipping label. Please write the return authorization code on the outside of the box.
Include a brief note describing the reason for the return, along with a copy of your original receipt, your current home address, and telephone number. If you wish to exchange for a different size or item, please make this clear.
If you are requesting a refund, Italian Jewelry Boutique will coordinate with the credit card company to issue a refund to your account for the full purchase amount, excluding any original shipping, handling, and insurance charges previously applied.
Please be aware that Italian Jewelry Boutique is not responsible for the loss or damage of return shipments.